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Frequently Asked Questions

    1 - How long have you been in business?
    Answer: We have been around since 2013.  We are located a 366 Easton Rd. Unit B, Warrington PA, about 30 minutes north of Philadelphia.                                    

       

      2 - Who will be building my order?

      Answer: Most likely I will :)  All of our items are built by hand in our shop by myself or one of the handful of guys in the shop.

       

      3 - Can I customize an order?

      Answer: We really do love what we do and we enjoy nothing more than a custom project. We love to work with customers to create something unique, a custom size, color or even frame design. We’d love to hear from you.

       

      4 - How long will my order take?

      Answer: Standard Items - Our production time for our standard items is 5-7 business days, each piece is built to order by hand.  If you have a need for a rush order please reach out to us and we’ll do our very best to accommodate your time frame. 

      Custom Projects – Our normal production time for custom items is 7-14 business days. 

      Shipping will take between 1-5 Days - We use USPS and FEDEX

       

      5 - What are your return policies?                                                        

      Answer: If your item arrives and you are not happy, just return it to us for a full refund
      If your item arrives damaged, we will fully replace your order.
      If you're not sure, just send me an email or message and we'll figure it out together. 

       

      If you have any questions at all shoot me a message and I will get back to you within 24 hrs

      Our Guarantee

      We want you to be 100% satisfied! Please see our full policy on eligible returns, exchanges & refunds

      24/7 Customer Service

      If you ever have any questions, comments, or concerns, please do not hesitate to e-mail us at: customerservice@reneweddecorstorage.com

      Worldwide Shipping

      Our products are hand made in the USA but we ship to anywhere around the world!